Privacy Policy and Data Protection Standards

The processing of personal data is carried out under the responsibility of the entities that make up this brand ecosystem, which operate in a coordinated manner to offer complementary services in the fields of web development, hosting, digital marketing, and entrepreneurship. For issues related to data protection, you can contact us via: Email: protecciondedatos@jirafadigital.cl Business Address: Avenida Raúl Labbé 12613, office 231. Lo Barnechea, Santiago. (no public reception)

3.1. Information provided directly by you: - Contact details (name, email, phone, address, company details) - Registration information for services and quotes - Billing and payment data - Content you send us through forms, chats, or emails - Information to participate in events, webinars, or training 3.2. Information collected automatically: - Technical data (IP address, browser type, device) - Usage and navigation information (pages visited, time spent) - Data from cookies and similar technologies (see section 7) 3.3. Information from third parties: - Data from social media platforms when you interact with us - Information from web analytics providers

We use your personal information to: - Provide and manage the services contracted in any of our brands - Process payments and maintain the business relationship - Send communications related to contracted services - Offer technical support and customer service - Improve our services and develop new products - Send commercial information about related services, only if you have given your consent - Manage participation in events, communities, and training programs - Comply with legal and regulatory obligations

The processing of your data is based on: - Contract execution: To provide the requested services - Consent: To send commercial communications and use non-essential cookies - Legitimate interest: To improve our services and prevent fraud - Compliance with legal obligations: When required by law

We may share your information with: - Service providers necessary for operation (hosting, payment processing, email marketing) - Entities within the same ecosystem to offer integrated services - Competent authorities when required by law - Professional advisors (lawyers, auditors) under confidentiality obligations We do not sell or trade your personal data to third parties for unauthorized advertising purposes.

Our websites use cookies to: - Ensure technical functionality - Remember preferences and settings - Analyze site usage and traffic - Personalize content and advertising You can manage your cookie preferences through your browser settings or by using our consent banner.

Some of our providers may store data outside your country of residence. In such cases, we guarantee that appropriate security measures and transfer mechanisms are applied in accordance with applicable legislation.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These include encryption, firewalls, access controls, and periodic audits.

We will retain your personal data for the time necessary to fulfill the described purposes, comply with legal obligations, or resolve disputes. Specific retention criteria vary depending on the type of data and service.

In accordance with applicable legislation (including the GDPR for European users and Chilean Law 19.628), you have the right to: - Access your personal data - Rectify inaccurate or incomplete data - Request the deletion of your data (right to be forgotten) - Object to processing in certain circumstances - Limit processing in certain cases - Data portability - Withdraw your consent at any time - Not be subject to automated decisions To exercise these rights, contact us through the means indicated in section 2.

Our sites may include links to third-party services (social networks, payment tools, etc.) that have their own privacy policies. We recommend reviewing them before providing your data.

Our services are not directed to minors under 18 years of age. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete such information.

For the Comunidad Emprende page (https://comunidad.emprendefeliz.cl), data is used specifically to: - Manage participation in the community - Facilitate networking among members - Send educational content and opportunities - Organize exclusive events for members

We reserve the right to modify this policy to adapt it to legislative or procedural changes. Updates will be published on this page with the corresponding revision date. We will notify you of substantial changes when required by law.

For any questions, exercise of rights, or claims related to data protection, you can contact us through the means indicated in section 2. You also have the right to file a claim with the data protection authority corresponding to your jurisdiction.